Interactive Voice Response

Interactive Voice Response (IVR) prompts are an integral part of a corporation’s internal telecommunications operation. So what exactly is IVR? Chances you have heard many IVR prompts in your day to day life. An IVR prompt is basically a voice recording that greets your callers and asks them to answer a few questions either through voice response or selecting an option by using the keypad in order to guide them to the relevant department.

Auto Attendant and After Hours

An auto attendant is a professional audio recording scheduled to answer your phone and greet your callers; whilst an afterhours message is as the name suggests, a professionally recorded audio message that will be played to callers when they call after your business hours.

Professional Voice Artists
First impressions last... Professional voice artists are trained voice actors, and will effectively enhance the experience for your callers, by offering clear and concise messages that are easy to understand.

Audio Production
Media Sound can have your IVR prompts, auto attendant and afterhours message professionally recorded in our state-of-the-art recording studios with the voice artist of your choice. Simply view our library of voice artists and let us know your selection.

You can then add music which our audio engineers will mix and save into the appropriate telephone format ready for you to upload into your telephone system.